Privacy policy

 

Last updated: 24/06/2026

OVERVIEW

This Privacy Policy describes how Mari Hetland (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit, use, or make a purchase from marihetland.com (the “Site”).

By using our website or services, you agree to the practices described in this Privacy Policy.

We respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.


1. WHO WE ARE

Mari Hetland is responsible for processing your personal information.

Contact information:

Mari Hetland
Email: info@marihetland.com
Address: Østervåg 45, 4006 Stavanger
Organization number: 916279280


2. INFORMATION WE COLLECT

The information we collect depends on how you interact with our website and services.

We may collect:

Information you provide directly:

  • Name
  • Address
  • Email address
  • Phone number
  • Billing and shipping information
  • Order details
  • Customer service communications
  • Information you provide when contacting us

Information collected automatically:

  • Device information
  • Browser type
  • IP address
  • Website usage information
  • Cookies and similar technologies

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfill orders
  • Provide customer service
  • Process payments
  • Arrange shipping and deliveries
  • Handle returns and refunds
  • Communicate with you regarding your orders
  • Improve our website and services
  • Prevent fraud and misuse
  • Comply with legal obligations

We only collect and use information that is necessary for these purposes.


4. LEGAL BASIS FOR PROCESSING

We process personal information based on the following legal grounds:

Contractual necessity

We process information needed to complete your purchase, process payments, deliver products, and provide customer service.

Legal obligations

We may process information when required by law, such as accounting and tax obligations.

Legitimate interests

We may process information to improve our website, maintain security, prevent fraud, and operate our business.

Consent

Where required, we will ask for your consent before processing certain information.


5. PAYMENTS

Payments are processed securely through third-party payment providers.

We do not store complete payment card details.

Payment providers process information according to their own privacy policies and security practices.


6. SHOPIFY

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.

Shopify may process certain information on our behalf, including information necessary to operate the website, process transactions, and provide their services.

You can read Shopify’s privacy policy here:
[LINK TO SHOPIFY PRIVACY POLICY]


7. COOKIES

We use cookies and similar technologies to operate and improve our website, remember preferences, analyze website traffic, and provide a better user experience.

Cookies may collect information such as browser type, device information, and how you interact with our website.

Where required by law, we will ask for your consent before using non-essential cookies.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.


8. SHARING OF PERSONAL INFORMATION

We may share personal information with trusted third parties who help us operate our business, including:

  • Payment providers
  • Shipping and delivery providers
  • Website and technology providers
  • Shopify
  • Analytics and marketing providers

These third parties only receive information necessary to provide their services.

We do not sell your personal information.


9. INTERNATIONAL DATA TRANSFERS

Some of our service providers may process information outside Norway or the European Economic Area.

Where personal information is transferred internationally, we take appropriate steps to ensure that your information remains protected in accordance with applicable data protection laws.


10. DATA RETENTION

We keep personal information only for as long as necessary for the purposes it was collected for.

Some information may be retained longer where required by law, including accounting and tax requirements.


11. YOUR RIGHTS

Depending on applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Request restriction of processing
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request transfer of your personal data where applicable

To exercise your rights, please contact us using the information below.


12. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.


13. CHILDREN’S PRIVACY

Our website and services are not intended for children.

We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps.


14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.

The updated version will always be available on this page, with the latest update date shown at the top.


15. CONTACT INFORMATION

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Mari Hetland

Email: info@marihetland.com

Address: Østervåg 45, 4006 Stavanger

Organization number: 916279280